last Updated: 27 November 2025
Thank you for choosing AERUX FOOTWEAR (“we”, “our”, “us”). Your privacy is important to us, and we want you to feel safe and confident when you shop with us.
This Privacy Policy explains, in simple language, how we handle your information when you:
browse our website
create an account
place an order
make a payment
contact us
subscribe to updates or offers
By using our website, you agree to the practices described here.
- Who We Are Business Name: AERUX FOOTWEAR Owner: Krishan Chaudhary Address: Plot No-36, Greater Noida, Gautam Budh Nagar, Uttar Pradesh, 201310 Email: hello@aeruxfootwear.com Contact: 01169296606
We are an Indian footwear brand dedicated to providing stylish and comfortable products with a smooth and safe shopping experience.
- Information We Collect We collect information to process your orders and provide better service.
✅ Personal Information Name
Phone number
Email address
Billing & shipping address
Order details
✅ Payment Information To complete your purchase, payment-related details may be collected such as:
UPI ID
Debit/Credit card details
Net banking information
Wallet details
👉 We do NOT store:
❌ card numbers ❌ CVV ❌ UPI PIN ❌ net banking passwords
All sensitive payment information is handled securely by our trusted payment partner Razorpay.
- Automatically Collected Information When you visit our website, we may automatically collect:
IP address
Device and browser information
Pages viewed
Time spent on the site
Cookies and analytics data
This helps us improve your experience and website performance.
- Why We Use Your Information We use your information to:
Process and deliver your orders
Manage payments and refunds
Provide customer support
Send order updates
Improve our products and website
Prevent fraud and unauthorized activity
Share offers or updates (only if you agree)
We never misuse your information.
- Payments & Security (Razorpay) All payments on our website are processed securely through Razorpay.
Razorpay follows:
✅ PCI-DSS standards ✅ Encrypted servers ✅ Secure payment processing ✅ Fraud protection systems
Your financial information stays safe.
For more details, you can visit: https://razorpay.com/privacy/
- Cookies We use cookies to:
keep items in your cart
remember your preferences
improve website experience
analyze website usage
You can disable cookies in your browser, but some features may not work properly.
- Sharing Your Information We NEVER sell or rent your personal information.
We only share it with:
✅ Payment partners (e.g., Razorpay) ✅ Delivery/courier partners ✅ Customer support services ✅ Legal authorities if required ✅ Website service providers (analytics, hosting, etc.)
This sharing is only to complete your order and improve your experience.
- Keeping Your Data Safe We take security seriously.
We use:
SSL encryption
Secure servers
Restricted access
Regular monitoring
However, no online system is 100% secure. We take all reasonable steps to protect your data.
- How Long We Keep Your Information We keep your information only as long as necessary for:
legal and tax requirements
order history
customer support
After that, it may be deleted or anonymized.
- Your Rights You can:
ask for a copy of your data
request corrections
request deletion
unsubscribe from marketing
ask how your data is used
Just contact us anytime.
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Children’s Privacy We do not knowingly collect information from children under 13.
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Third-Party Links Our website may include links to other websites. We are not responsible for their content or privacy practices.
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Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted here with a new date.
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Contact Us If you have any questions or concerns, feel free to reach out:
📧 Email: hello@aeruxfootwear.com 📞 Phone: 01169296606 📍 Address: Plot No-36, Greater Noida, Gautam Budh Nagar, Uttar Pradesh, 201310
We are always happy to help.